Topic 4: Key elements of inclusive support in HEIs

  • Strong leadership together with shared responsibility across the institution
  • Holistic inclusive approaches together with tailored support for individuals
  • Giving students a voice and including them in creating support services
  • Focus on reasonable adjustments together with mental health and wellbeing
  • Regularly evaluating the support provided (through student feedback surveys, focus groups, retention, attainment, attendance etc.)
  • Sharing good practice

Be aware that some disabilities may be visible, and some unrecognisable for other people.

Always give students an opportunity to share their needs with you (in fear of stigmatisation, some students with disabilities may choose not to disclose their disabilities to the whole group).