Topic 5: Tools, Applications and Resources in OrganisationalCommunication

Organisational communication is key in the success of any business or organisation. Here are some commonly used ones:

  • Email and Messaging Platforms, Platforms like Microsoft Outlook and Gmail provide messaging features, file sharing, and collaboration options.
  • Social Media Platforms: like LinkedIn, Twitter, and Facebook for internal communication and engaging students.
  • Project Management Tools: Examples include Trello, Asana, and Basecamp, which allow task assignment, progress tracking, and discussion forums – important for students and teachers to plan and track.
  • Video Conferencing Tools: Popular options include Zoom, Microsoft Teams, and Google Meet – essential for class’s, meetings and etc between students and teachers.
  • Webinars and Webcasting Tools: Platforms such as GoToWebinar, Webex, and Livestorm enable HEI’s to conduct virtual presentations, training sessions, and live events with interactive features.
  • Knowledge Management Systems: Tools like Atlassian Confluence, SharePoint, and Zendesk help HEI’s store, organise, and share knowledge resources, including documents, FAQs, and wikis, to provide to the students.
  • Communication Training and Resources: HEI’s can invest in training programs, workshops, and online resources focused on improving communication skills and fostering effective internal communication.